GardenTours.com

Privacy Policy

Privacy Policy | GardenTours.com

GardenTours.com respects your privacy and is committed to handling personal data responsibly and in accordance with applicable data protection law.

English garden, Kent

GardenTours.com BV operates GardenTours.com and may operate other related websites. It is our policy to respect your privacy regarding any information we may collect while operating our websites and to comply with applicable data protection law, including the General Data Protection Regulation (GDPR).

Website Visitors

Like most website operators, we collect non-personally identifying information of the sort that web browsers and servers typically make available, such as browser type, language preference, referring site, and the date and time of each visitor request.

We collect this information to better understand how visitors use our website and to improve our services.

Personally Identifying Information

Certain visitors choose to interact with GardenTours.com in ways that require us to gather personally identifying information. The type and amount of information we collect depends on the nature of that interaction.

For example, if you contact us, sign up for our newsletter, or make a booking, we may ask for personal and contact information necessary to respond to your request or process your transaction.

In each case, we will collect only the information necessary to fulfil the purpose of the interaction.

Legal Basis and Use of Information

Where we collect personal data, the legal basis may include your consent, the need to perform a contract, compliance with legal obligations, or our legitimate interests in operating and improving our business.

We use personal data only for the purposes for which it was collected, including responding to enquiries, processing bookings and payments, sending newsletter communications where you have opted in, improving our website and services, and meeting legal and regulatory obligations.

Retention and Security

We take appropriate technical and organisational measures to protect personal data from loss, unauthorised access, alteration, or disclosure.

Personal data will be retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Your Rights

Depending on the applicable law, you may have the right to:

  • be informed about how your data is used
  • request access to your personal data
  • request correction of inaccurate data
  • request deletion of personal data
  • request restriction of processing
  • object to processing
  • request data portability where applicable

Complaints and Contact

If you have questions or concerns about our privacy policy or the handling of your personal data, please contact us.

You also have the right to lodge a complaint with the relevant supervisory authority if you believe your rights have been violated.